{"id":216007,"date":"2025-01-08T19:50:20","date_gmt":"2025-01-08T15:50:20","guid":{"rendered":""},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T20:00:00","slug":"","status":"publish","type":"post","link":"https:\/\/ucnoqta.az\/?p=216007","title":{"rendered":"“Azercell” 2023-c\u00fc il \u00fczr\u0259 maliyy\u0259 hesabat\u0131n\u0131 niy\u0259 a\u00e7\u0131qlam\u0131r? –"},"content":{"rendered":"

El\u0259 bir ay yoxdur ki, mobil operatorlar heç bir s\u0259b\u0259b olmadan qiym\u0259tl\u0259ri qald\u0131rmas\u0131nlar. \u0130ndi is\u0259 "Azercell" daha da ir\u0259li ged\u0259r\u0259k 1 fevral 2025-ci il tarixind\u0259n etibar\u0259n ayl\u0131q 2 AZN-lik limit t\u0259tbiq ed\u0259c\u0259k y\u0259ni abun\u0259çil\u0259r h\u0259r ay balanslar\u0131na m\u0259cburi qaydada 2 AZN v\u0259sait yükl\u0259m\u0259lidirl\u0259r. \u018fg\u0259r 2 AZN-d\u0259n az v\u0259sait yükl\u0259nils\u0259 v\u0259 ya balansa ümumiyy\u0259tl\u0259 v\u0259sait yükl\u0259nilm\u0259s\u0259, 2 AZN xidm\u0259t haqq\u0131 t\u0259tbiq edil\u0259c\u0259k v\u0259 "Azercell2 abun\u0259çinin balans\u0131ndan 2 AZN sil\u0259c\u0259k.<\/strong><\/p>\n

Bu bar\u0259d\u0259 AFN.az-a ünvanlad\u0131\u011f\u0131 müraci\u0259td\u0259 Sumqay\u0131t \u015f\u0259h\u0259r sakini \u0130lkin M\u0259mm\u0259dk\u0259rimov bildirib. Oxucumuz hesab edir ki, "Azercell"in bu q\u0259rar\u0131 o\u011furluqdur: "Abun\u0259çinin raz\u0131l\u0131\u011f\u0131 olmadan mobil operatorun n\u0259 ixtiyar\u0131 var balans\u0131ndan v\u0259sait silsin? Yaxud abun\u0259çiy\u0259 zorla h\u0259r hans\u0131sa paket versin? Bu, istehlakç\u0131 hüquqlar\u0131n\u0131n pozulmas\u0131d\u0131r. Bu absurd qayda dig\u0259r mobil operatorlarda bu ilin fevral v\u0259 may ay\u0131ndan var, amma onlarda heç olmasa balansdan silin\u0259n 2 AZN müqabilind\u0259 \u015f\u0259b\u0259k\u0259daxili d\u0259qiq\u0259l\u0259r v\u0259 internet paketi verilir. "Azercell"d\u0259 is\u0259 ümumiyy\u0259tl\u0259 heç bir d\u0259qiq\u0259 v\u0259 internet paketi verilmir".<\/p>\n

\u015eikay\u0259tçi bildirir ki, abun\u0259çi balans\u0131n\u0131 kredit vasit\u0259si il\u0259 v\u0259 ya "Paycell" vasit\u0259si il\u0259 art\u0131rsa bel\u0259, bu, ayl\u0131q s\u0259rfiyyat limiti kimi hesablanm\u0131r: "Y\u0259ni abun\u0259çi m\u0259cburi qaydada balansa öz pulu il\u0259 v\u0259sait yükl\u0259m\u0259lidir. Bundan ba\u015fqa, \u0259vv\u0259l\u0259r dan\u0131\u015f\u0131q kart\u0131n\u0131n istifad\u0259 müdd\u0259ti bitdikd\u0259 nömr\u0259nin x\u0259tti 180 gün y\u0259ni 6 ay birt\u0259r\u0259fli qaydada ba\u011fl\u0131 qal\u0131rd\u0131 balansa v\u0259sait yükl\u0259nilm\u0259s\u0259 nömr\u0259 l\u0259\u011fv edilirdi, indi is\u0259 bu müdd\u0259t 90 gün\u0259 y\u0259ni 3 aya endiril\u0259c\u0259k. Halbuki bütün dünyada x\u0259ttin ba\u011flan\u0131lmas\u0131 anlay\u0131\u015f\u0131 yoxdur, bu, yaln\u0131z Az\u0259rbaycanda var.<\/p>\n

Xat\u0131rlad\u0131m ki, "Azercell" bir neç\u0259 ay önc\u0259 dan\u0131\u015f\u0131q kartlar\u0131n\u0131n müdd\u0259tini azaltm\u0131\u015f bu ay (müraci\u0259t redaksiyam\u0131za dekabr ay\u0131nda daxil olub-red.) is\u0259 bütün tarif paketl\u0259rind\u0259 qiym\u0259tl\u0259ri k\u0259skin \u015f\u0259kild\u0259 qald\u0131rm\u0131\u015fd\u0131. Bildiyiniz kimi, el\u0259 bir ay yoxdur ki, h\u0259r hans\u0131sa xidm\u0259tin qiym\u0259ti bahala\u015fmas\u0131n. "Azercell" is\u0259 qiym\u0259tl\u0259ri guya xidm\u0259t s\u0259viyy\u0259sinin yüks\u0259ldilm\u0259si üçün bahala\u015fd\u0131rd\u0131\u011f\u0131n\u0131 des\u0259 d\u0259, xidm\u0259t s\u0259viyy\u0259si \u0259ksin\u0259 daha da a\u015fa\u011f\u0131 dü\u015füb. Bel\u0259 ki, \u0259vv\u0259ll\u0259r telefon m\u0259rk\u0259zin\u0259 edil\u0259n \u015fikay\u0259tl\u0259r\u0259 z\u0259ngl\u0259 geridönü\u015f edilirdis\u0259, indi sad\u0259c\u0259 \u015fablon \u015f\u0259kild\u0259 SMS il\u0259 cavab verilir. \u018fvv\u0259ll\u0259r telefon m\u0259rk\u0259zind\u0259 abun\u0259çi h\u0259ll edilm\u0259y\u0259n \u015fikay\u0259tl\u0259r il\u0259 ba\u011fl\u0131 qrup r\u0259hb\u0259ri il\u0259 dan\u0131\u015fa bilirdis\u0259, indi bu da l\u0259\u011fv edilib, abun\u0259çi \u015fikay\u0259tini heç bir yetkiliy\u0259 bildir\u0259 bilm\u0259z".<\/p>\n

Oxucumuzun toxundu\u011fu ba\u015fqa bir m\u0259qam is\u0259 "Azercell" \u015firk\u0259tinin maliyy\u0259 hesabat\u0131 il\u0259 ba\u011fl\u0131d\u0131r. \u0130.M\u0259mm\u0259dk\u0259rimov bildirir ki, \u015firk\u0259t 2023-cü ilin maliyy\u0259 hesabat\u0131n\u0131 h\u0259l\u0259 d\u0259 aç\u0131qlamay\u0131b: "Art\u0131q 2024-cü ilin sonudur v\u0259 \u015firk\u0259t 2024-cü ilin maliyy\u0259 hesabat\u0131n\u0131 aç\u0131qlamal\u0131d\u0131r, amma 1 ildir ki, 2023-cü ilin maliyy\u0259 hesabat\u0131 aç\u0131qlanm\u0131r. Bununla ba\u011fl\u0131 telefon m\u0259rk\u0259zin\u0259 iyul ay\u0131ndan müraci\u0259t ets\u0259m d\u0259, h\u0259min vaxt t\u0259klifiniz bizim üçün çox ön\u0259mlidir, ist\u0259yinizin t\u0259tbiqi imkanlar\u0131 ara\u015fd\u0131r\u0131lacaq \u015f\u0259kilind\u0259 \u015fablon \u015f\u0259kild\u0259 SMS gönd\u0259rib götürüb qeydiyyat\u0131 ba\u011flad\u0131lar.<\/p>\n

Daha bir neç\u0259 ay gözl\u0259yib noyabr ay\u0131nda telefon m\u0259rk\u0259zin\u0259 maliyy\u0259 hesabat\u0131 il\u0259 ba\u011fl\u0131 yenid\u0259n müraci\u0259t etdikd\u0259 operatorlar m\u0259n\u0259 gönd\u0259ril\u0259n \u015fablon \u015f\u0259kild\u0259 SMS-i \u0259sas g\u0259tir\u0259r\u0259k siz\u0259 art\u0131q cavab verilib dedil\u0259r v\u0259 bununla ba\u011fl\u0131 ba\u015f ofisl\u0259 \u0259laq\u0259 saxlamal\u0131 oldu\u011fumu bildirdil\u0259r. 26 noyabr tarixind\u0259 ba\u015f ofisl\u0259 \u0259laq\u0259 saxlad\u0131m müraci\u0259timi yenid\u0259n qeyd\u0259 ald\u0131lar v\u0259 1 ayd\u0131r ki, müraci\u0259tim\u0259 cavab verilmir. Ümumilikd\u0259 is\u0259 iyul ay\u0131ndan b\u0259ri 5 aydan çoxdur ki, bir n\u0259f\u0259r bel\u0259 \u0259laq\u0259 saxlay\u0131b m\u0259lumat vermir. Keç\u0259n il d\u0259 eyni hal ba\u015f vermi\u015fdi y\u0259ni maliyy\u0259 hesabat\u0131 may ay\u0131nda aç\u0131qlanm\u0131\u015fd\u0131.<\/p>\n

Maliyy\u0259 hesabat\u0131n\u0131 gizl\u0259tm\u0259yin bir s\u0259b\u0259bi var: Bildiyiniz kimi 2018-ci ild\u0259n "Azercell" dövl\u0259t \u015firk\u0259tidir v\u0259 "TeliaSonera" 2015-ci ild\u0259n Avrasiya regionunu t\u0259rk ed\u0259c\u0259yini aç\u0131qlad\u0131qdan sonra "Azercell" 2018-ci il\u0259d\u0259k 3 il z\u0259r\u0259rl\u0259 çal\u0131\u015f\u0131b. Rabit\u0259 Nazirliyi m\u0259cbur olub "Azercell"in 51%-lik pay\u0131n\u0131 "TeliaSonera"dan 222,5 milyon dollara ald\u0131. H\u0259min vaxt Rabit\u0259 Nazirliyi h\u0259r k\u0259si \u0259min edirdi ki, "Azercell" g\u0259lirl\u0259 f\u0259aliyy\u0259t göst\u0259rm\u0259y\u0259 ba\u015flayandan sonra yenid\u0259n öz\u0259ll\u0259\u015f\u0259c\u0259k. Bu yax\u0131nlarda \u0130KT üzr\u0259 ekspertl\u0259r "Azercell"in öz\u0259ll\u0259\u015fm\u0259 m\u0259s\u0259l\u0259sini günd\u0259m\u0259 g\u0259tir\u0259nd\u0259n sonra görünür \u015firk\u0259td\u0259 narahat olublar v\u0259 maliyy\u0259 hesabat\u0131n\u0131 gizl\u0259tm\u0259y\u0259 q\u0259rar veribl\u0259r".<\/p>\n

Bütün qeyd edil\u0259nl\u0259rl\u0259 ba\u011fl\u0131 "Azercell" \u015firk\u0259tind\u0259n aç\u0131qlanan mövqed\u0259 bildirilir ki, mobil rabit\u0259nin d\u0259yi\u015f\u0259n trendl\u0259rini n\u0259z\u0259r\u0259 alaraq "Azercell" müt\u0259madi olaraq mövcud xidm\u0259tl\u0259rin optimalla\u015fd\u0131r\u0131lmas\u0131n\u0131 h\u0259yata keçirir: "Bu m\u0259qs\u0259dl\u0259 b\u0259zi xidm\u0259tl\u0259rin uzunmüdd\u0259tli v\u0259 s\u0259m\u0259r\u0259li texniki d\u0259st\u0259yini t\u0259min etm\u0259k üçün xidm\u0259tl\u0259rin istifad\u0259 \u015f\u0259rtl\u0259rind\u0259 vaxta\u015f\u0131r\u0131 müvafiq d\u0259yi\u015fiklikl\u0259r t\u0259tbiq edil\u0259 bil\u0259r. Telekommunikasiya \u015f\u0259b\u0259k\u0259sinin keyfiyy\u0259tinin art\u0131r\u0131lmas\u0131 v\u0259 \u015f\u0259b\u0259k\u0259nin daha da geni\u015fl\u0259ndirilm\u0259si üzr\u0259 i\u015fl\u0259rimiz planl\u0131 \u015f\u0259kild\u0259 davam etdirilir.<\/p>\n

"Azercell" olaraq h\u0259d\u0259fimiz abun\u0259çil\u0259rimiz\u0259 \u0259n yüks\u0259k xidm\u0259t v\u0259 \u0259n son texnologiyalar\u0131 t\u0259qdim etm\u0259kdir. Abun\u0259çil\u0259rin istifad\u0259sin\u0259 veril\u0259n nömr\u0259l\u0259r il\u0259 ba\u011fl\u0131 münasib\u0259tl\u0259ri t\u0259nziml\u0259y\u0259n Abun\u0259 Müqavil\u0259sinin 2.7.-ci madd\u0259sin\u0259 \u0259sas\u0259n abun\u0259çil\u0259r üçün daha \u0259lveri\u015fli, güz\u0259\u015ftli v\u0259 s\u0259rf\u0259li v\u0259ziyy\u0259t yarad\u0131lan zaman tarifl\u0259r "Azercell" t\u0259r\u0259find\u0259n birt\u0259r\u0259fli qaydada öz mülahiz\u0259sin\u0259 \u0259sas\u0259n d\u0259rhal v\u0259 ya ist\u0259nil\u0259n an kütl\u0259vi informasiya vasit\u0259l\u0259ri (“K\u0130V”) il\u0259 bu müqavil\u0259d\u0259 mü\u0259yy\u0259n edilmi\u015f qaydada abun\u0259çil\u0259ri önc\u0259d\u0259n x\u0259b\u0259rdar etm\u0259kl\u0259 mövcud qanunvericiliy\u0259 uy\u011fun olaraq s\u0259rb\u0259st \u015f\u0259kild\u0259 d\u0259yi\u015fdiril\u0259 bil\u0259r. Bildiririk ki, müvafiq d\u0259yi\u015fiklik abun\u0259çil\u0259rin istifad\u0259sin\u0259 veril\u0259n nömr\u0259l\u0259rl\u0259 ba\u011fl\u0131 münasib\u0259tl\u0259ri t\u0259nziml\u0259y\u0259n Abun\u0259 müqavil\u0259l\u0259rinin \u015f\u0259rtl\u0259rin\u0259 v\u0259 h\u0259mçinin Az\u0259rbaycan Respublikas\u0131 qanunvericiliyin\u0259 uy\u011fun h\u0259yata keçirilib. D\u0259yi\u015fikliy\u0259 dair elan 21.12.2024-cü il tarixind\u0259 "Az\u0259rbaycan" q\u0259zetind\u0259 d\u0259rc edilm\u0259kl\u0259 abun\u0259çil\u0259r m\u0259lumatland\u0131rlm\u0131\u015fd\u0131r: https:\/\/azerbaijan-news.az\/az\/posts\/detail\/azercell-abunecilerinin-nezerine-1734726491\/347969.
\nEyni zamanda, abun\u0259çil\u0259r göst\u0259ril\u0259n d\u0259yi\u015fiklikl\u0259r, tarif v\u0259 internet paketl\u0259rinin sifari\u015fi, ba\u015fqas\u0131 il\u0259 \u0259v\u0259z etm\u0259 v\u0259 imtina qaydas\u0131 bar\u0259d\u0259, o cüml\u0259d\u0259n “Azercell Telekom” MMC t\u0259r\u0259find\u0259n t\u0259qdim edil\u0259n xidm\u0259tl\u0259r, tarifl\u0259r v\u0259 keçiril\u0259n kampaniyalar bar\u0259d\u0259 \u0259trafl\u0131 m\u0259lumatlar\u0131 r\u0259smi internet s\u0259hif\u0259mizd\u0259n (www.azercell.com), h\u0259mçinin Mü\u015ft\u0259ri Xidm\u0259tl\u0259rin\u0259 (MX ofisl\u0259ri, h\u0259ft\u0259nin 7 günü 24 saat \u0259rzind\u0259 f\u0259aliyy\u0259t göst\u0259r\u0259n Telefon M\u0259rk\u0259zi) müraci\u0259t etm\u0259kl\u0259 \u0259ld\u0259 etm\u0259k imkan\u0131na malikdirl\u0259r".<\/p>\n

\u015eirk\u0259td\u0259n 2023-cü ilin maliyy\u0259 hesabat\u0131 il\u0259 ba\u011fl\u0131 oxucunu narahat ed\u0259n suallara cavab verilm\u0259yib.<\/p>\n","protected":false},"excerpt":{"rendered":"

El\u0259 bir ay yoxdur ki, mobil operatorlar heç bir s\u0259b\u0259b olmadan qiym\u0259tl\u0259ri qald\u0131rmas\u0131nlar. \u0130ndi is\u0259 "Azercell" daha da ir\u0259li ged\u0259r\u0259k 1 fevral 2025-ci il tarixind\u0259n etibar\u0259n ayl\u0131q 2 AZN-lik limit…<\/p>\n","protected":false},"author":1,"featured_media":251278,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[101],"tags":[],"class_list":["post-216007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cemiyyet"],"_links":{"self":[{"href":"https:\/\/ucnoqta.az\/index.php?rest_route=\/wp\/v2\/posts\/216007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ucnoqta.az\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ucnoqta.az\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ucnoqta.az\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ucnoqta.az\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=216007"}],"version-history":[{"count":0,"href":"https:\/\/ucnoqta.az\/index.php?rest_route=\/wp\/v2\/posts\/216007\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ucnoqta.az\/index.php?rest_route=\/wp\/v2\/media\/251278"}],"wp:attachment":[{"href":"https:\/\/ucnoqta.az\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=216007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ucnoqta.az\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=216007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ucnoqta.az\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=216007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}